BRUCE'S FINGERS shipping options

shipping choices
When you reach the shopping cart checkout, a shipping charge based on what you've ordered will be automatically calculated. Unfortunately the PayPal Express shopping cart software we use is relatively unsophisticated, and does not differentiate between customers based on geographic location; nor does it take the weight of individual items into account when assessing shipping charges*. As a result, your package will be shipped to you by the quickest available method covered by the shipping charge paid.
However, if a priority, air mail or registered / secure delivery is essential, e-mail us with the details, and we can upgrade your level of service if necessary; there may be a surcharge to pay, but we'll e-mail you back with the appropriate information to help you decide. Similarly, if you have any other shipping queries, please get in touch.

*We're currently in the process of switching our mail order catalogue from the default PayPal shopping cart to a new Bandcamp PayPal interface - because it's more sophisticated, and shipping prices will therefore more closely reflect both the weight of items ordered and your geographical location (and local currency). This should mean more reasonable shipping costs for many of you, and more accurate shipping costs for everyone. At the same time, we are switching our default shipping mode to priority/air mail, so you should see some improvement in shipping times too.
However, this changeover will take some time, as individual items need to be revised one by one. If during the transition period you wish to order multiple items and they appear in two different shopping carts, either (i) checkout both separately and we will refund any overpayment on receipt of your order, or (ii) e-mail us with a list of the items you wish to order and we'll send you a Paypal invoice for the correct amount. Please bear with us during the transition, and accept our apologies for any confusion which may be engendered.

occasional delays
Most BF orders will be sent by return of post (apart from out-of-stock items), but on some occasions they may take 2 or 3 weeks to appear. I'm afraid BF is actually a one-man operation, and whilst sometimes I do have help, most of the time I don't. So if I'm away touring, or am busy with gigs or writing, it might take a bit longer before I can get the time to make up your package. But I'm rarely away for more than 2 weeks at a time, so a 21-day limit should be safe. Sometimes even orders with air mail priority might be delayed, although they'll always be quicker than standard delivery orders placed at the same time. I'm very sorry about this uncertainty, but I hope knowing that you're dealing directly with those of us actually working at the coal face of modern music will make you tolerant of any exceptional delays if they do occur. After all, what better way of supporting this kind of music-making?



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